Siliguri Centre

Siliguri, India 2025

Host: WordReach / Nehemiah Centre (Siliguri, West Bengal, India)
Dates: Monday 28th April to Friday 10th May 2025
Trainers: Daniel H, Hans M and Scott T

The projects

 

We had 16 teams signed up, with 17 languages and websites. We ended up launching 14 websites. Four teams from a neighboring country were added later into the planning, and they worked out well. Some teams worked on existing websites with domain names, but most ended up replacing the old site entirely; others were building new sites from scratch and were launched as subdomains.

Brand new sites: 9

Rebuilt old sites: 6

Websites launched: 14

Websites not launched yet: 1 (waiting on a domain transfer from  an old, non-Kalaam site)

New Website Managers trained: 16

Website Managers retrained: 1

 

bamboo

The workshop

The Challenges

Daniel's luggage didn't turn up at the airport in Siliguri. It finally arrived on Day 4 the first week.

There were no power strips at the centre, and the rented projector didn't have a power cable. We did find enough power strips and a power cable for the projector, early on day one. We had a few power outages during the workshop, but nothing major.

Two participants disappeared after the second day, one of whom was going to be the main translator. Hans and another organizer took up the slack. One of the two turned up again on the second week, and worked very hard on his site, and finished the workshop with an excellent result!

Two or three came without computers. Scott brought two extra, and some of them tried using their phones or tablet to create their site. The tablet worked well - his site was one of the best. Using a phone wasn't as successful.

Several participants had virtually no content for their language or community, which made creating a site difficult.

This became a common sight:

Bad Gateway error

A common sight at this workshop

The high number of gateway errors probably contributed to this other common sight:

unexpected error

Pages on several sites were crashing like this, after getting into strange states - for example, we found PDF media items with no associated files, which crashed the page they were on.

But these were only the beginnings of troubles: on the last day, right in the middle of people presenting their websites, we got the unexpected error on a page, then every page was down, so we checked the other sites, and every new site was down, and we checked the Indian server hub, and saw this:

SQL error

We thought  we must be under a DDOS (Distributed Denial of Service) attack.

Thankfully, Stefan was on the job and resolved the issue quickly, and we could continue presenting sites again. It seems one of our sites on the India hub from a previous workshop was being probed for weak points.

What went well

About half of the participants had pre-existing websites. Daniel and I made practice sites for them, so that the new WMs could learn how to manage their existing website. Most of them, however, decided to keep their practice website, and let the old one die. That was a good decision, as the old websites were not that well designed, and any good content was easily transferred to the "practice" site.

A couple participants were using Canva or other AI imaging tools to make some nice-looking graphics. They shared their knowledge with others, so that people were learning a good tool that is very current. We had to tell people not to completely rely on AI tools and Wikipedia, however, so that they did not populate the whole site with essentially meaningless content. This was especially challenging for the people who didn't bring their content - they wanted to fill their website, and used AI-generated images, free stock images and Wikipedia-like text to populate the pages. We explained that they need to replace most of that content with information and images that come from them and their community - that's what makes their website unique and worthy of visiting. They all made some progress, but we will need to do follow-up to make sure they are replacing the "junk content" now that they are home.

This reminds me of our daily devotions. We had not initially planned this in, but Ananga requested it, and it gave us the opportunity to remind people what these sites are for, and why we build and maintain them. We shared that making an attractive, easy-to-navigate website is to draw and keep people's interest, so that they will discover God's Word and grow in their relationship to Him. We talked about "discipling" someone in website management, so that the website will continue to be updated and fresh even if the participants move on. We talked about perseverance, we sang songs of praise to God. All of it helped us keep the real goal in mind. I think it would be good to build a short devotion time into workshops.

We also told the participants to keep their eyes and ears open to stories of impact from their websites.  I think we should also build a small module into the training for this. Every stakeholder is encouraged by stories of impact - participants themselves, we Kalaam-folk, and those who pray for and fund our work. 

Before the workshop started, we were a bit concerned that our workshop had too many people and websites. As it turned out, I think we would have been fine, even if we'd retained every participant and every website. I don't know how other workshops go, but it seems to me like dropouts would not be unusual, either before or during the workshop. People get sick, there are family emergencies, etc. "Overbooking" a bit seems to be ok. It worked fine for this workshop.

Puri Sabji - fried flatbread and lentil/bean gravy

Puri Sabji - fried flatbread and lentil/bean gravy

The Venue

Nehemiah Center is outside the city of Siliguri, far enough to be pretty quiet. There were small shops outside the compound, enough to get necessities, but not enough to distract anyone. The grounds are spacious enough to run around, and well-kept. I had thought all of the rooms we booked had AC, but only the trainers got AC rooms. Though the nights were mostly cool, it was humid, and the rooms got stuffy.

The food was ok. For the first 4 days, we had the same breakfast - puri sabji. It's not a bad breakfast, but a bit too oily for every day. We had meat in the meal for every lunch, and otherwise it was rice, lentil gravy and some vegetables for lunch and dinner. People started complaining about the food by the end of the second week - too uniform. After some grumbling, we started getting bread and jam/butter, with an egg and banana for breakfast. Nobody got sick from the food that I know of.

The conference room was spacious and had AC. The WiFi router was in this room, so it handled the many computers (and phones) pretty well. We noticed some lag, but WiFi was better than I expected. Phone data is cheap in India, so whenever the power went out briefly, everyone turned on their phone hotspots. The power was never out for long - the center has a large generator, as big as a small car. That was good, not only for almost continuous WiFi, but also for fans in the participants' rooms.

Photo gallery

Share